Privacy Policy

 

Effective Date: 18 June 2025

1 — Introduction

Gnowise Solutions Inc. (“Gnowise Solutions,” “we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you entrust to us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit https://gnohome.com (the “Website”) or use any products or services that link to this Policy (collectively, the “Services”).

Our practices follow the principles set out in Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, Canada’s Anti‑Spam Legislation (CASL). By continuing to use the Website or Services—or by providing personal information to us—you consent to the practices described below.

2 — Scope of This Policy

This Policy applies to personal information collected by Gnowise Solutions through the Website, by phone, e‑mail, or any other interaction relating to the Services. It also applies to personal information we receive from partners or affiliates and to information we share with them for the purposes described in this Policy.

3 — What Personal Information We Collect

We collect the following categories of personal information:

  • Contact and account details such as your name, postal address, e‑mail address, telephone number, and login credentials.
    • Real‑estate preferences, saved searches, and requests for valuations or reports that you submit through the Website.
    • Device and usage data including IP address, browser type, operating system, referring pages, cookie identifiers, pages viewed, and the date/time of each visit.
    • Regulatory compliance data (e.g., your name and contact details) required by the Toronto Regional Real Estate Board (TRREB) and the PropTx MLS® System to verify a bona‑fide interest in real‑estate listings.

4 — How We Use Your Information

We use personal information to:

  1. Provide, operate, and improve the Services you request, such as displaying MLS® listings or delivering automated valuations and market alerts.
    2. Maintain the security and functionality of the Website, including fraud prevention and debugging.
    3. Verify compliance with TRREB and PropTx MLS® rules (for example, audit logs showing bona‑fide interest).
    4. Communicate with you about your account, new features, service updates, and—where you have consented—marketing offers (you may opt out at any time).
    5. Comply with legal obligations and enforce our Terms of Use.

5 — Cookies and Tracking Technologies

The Website uses first‑ and third‑party cookies, web beacons, and similar technologies to remember your preferences, understand usage patterns, and deliver CASL‑compliant marketing e‑mails you have agreed to receive. You may disable cookies in your browser; however, some features may not function properly.

6 — When We Share Your Information

We do not sell or rent personal information. We share information only as follows:

  • With the PropTx MLS® System, TRREB, and other participating boards (e.g., OREB, ITSO) to satisfy audit and compliance requirements.
    • With Kamali Group Realty, Brokerage when you request licensed real‑estate representation.
    • With Mortgage Alliance (Ontario Licence #10530) when you ask to be contacted regarding mortgage products.
    • With trusted service providers who host our systems, analyse site traffic, or send communications on our behalf; they process data only under our instructions.
    • Where required by law, subpoena, or to detect and prevent fraud or security incidents.
    • In connection with a merger, acquisition, or sale of assets, provided the successor business continues to honour this Policy or gives you notice of changes.

7 — Retention and Storage

We retain personal information only as long as necessary to fulfil the purposes outlined in this Policy, to meet regulatory retention periods, or as otherwise required by law. Data may be stored on secure servers in Canada or in jurisdictions offering comparable privacy protections.

8 — Security Measures

We employ administrative, technical, and physical safeguards—such as encryption in transit, access controls, and regular security testing—to protect personal information. No Internet transmission is completely secure; you provide data at your own risk.

9 — Your Rights and Choices

You have the right to:
• Access the personal information we hold about you and request corrections.
• Withdraw consent to marketing e‑mails at any time using the unsubscribe link or by contacting us.
• Ask us to delete your personal information, subject to legal or contractual restrictions.
Requests should be sent to [email protected]. We will respond within 30 days as required by PIPEDA.

10 — Children and Minors

Our Services are not intended for individuals under eighteen (18) years of age. We do not knowingly collect personal information from minors.

11 — Changes to This Privacy Policy

We may update this Policy from time to time. The “Effective Date” at the top indicates the latest revision. Continued use of the Website after changes take effect constitutes acceptance of the revised Policy.

12 — Terms of Use

This Privacy Policy forms part of, and is subject to, the Website Terms of Use, which include important provisions governing liability, governing law, and dispute resolution.

13 — Contact Us

Gnowise Solutions Inc.
E‑mail: [email protected]

 

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